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Refund Policy

Last updated: 1 July 2026

This Refund Policy applies to paid services operated by TJ NOVA LTD.

Usage-based credits

Consumed usage-based credits are generally non-refundable, as the underlying service has already been delivered.

Subscriptions

Subscriptions may be cancelled according to the billing terms applicable to your plan. Cancellation stops future renewals; it does not retroactively refund the current period unless required by law.

Requesting a refund

Refunds can be requested by contacting support@tjnovaltd.com. We review each request in line with this policy and applicable consumer law.

Ineligibility

Abusive or policy-violating accounts may be ineligible for refunds.

TJ NOVA LTD is a company registered in England and Wales.
Company Number: 17308318
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom
Contact: support@tjnovaltd.com  ·  Security: security@tjnovaltd.com